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Frequently asked payment questionsUpdated 7 months ago

What types of payment does Foria accept?
Foria accepts a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and the option to pay over time with Sezzle. Please note that if you choose to pay with Sezzle, you'll need to checkout as a guest, as Shoppay cannot be used with this option.

Why isn't my discount code working?
Discount codes can be applied to full-priced items only. Kits, bundles, and subscriptions are already discounted by up to 20%, so additional discounts cannot be applied.

Discounts cannot be combined, applied to prior purchases, or used on gift cards. Each discount code is valid for one use per customer.

If your discount code isn't working, please ensure it's entered correctly at checkout and check the promotion's expiration date. There may be additional limitations, so reviewing the promotional email carefully is always a good idea.

Why am I seeing multiple charges on my account?
If you see multiple charges on your account, it's possible that your order was not completed the first time, leading to multiple authorization attempts. Depending on your bank, these pending charges should disappear automatically within a few business days. If the charges don’t resolve, please contact us so we can assist you.

Why are taxes on my vape purchase so high?
Taxes on vape purchases can be higher due to specific state and local regulations regarding vaping products. These taxes are imposed by government authorities and can vary significantly based on your location.

I think I placed an order, but I'm not sure if it went through...
If you're unsure whether your order went through, check your email for a confirmation message from Foria. If you didn’t receive one, try logging into your Foria account here to see if the order appears in your order history. If you're still uncertain, please reach out to us, and we’ll help you confirm whether your order was successfully placed.

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