Orders

Information about your order

What is my order status?

To check your order status, follow these steps:. Log into your Foria account: Log in to your account here. Once logged in, you can view your order history and see the current status of your orders. Check your confirmation email: After placing your or

How do I view my order history?

You can view your previous order details by logging into your Foria account here. Please note that if you’ve placed orders using multiple email addresses, you may have multiple accounts. Also, keep in mind that your Foria account is separate from you

I placed an order but didn't receive confirmation...

If you placed an order but didn’t receive a confirmation email, here’s what you can do:. Check your inboxes: Sometimes, the confirmation email might land in your spam or promotions folder, so be sure to check all your email inboxes. Double-check your

Can I cancel or modify my order after it's been placed?

Sometimes! Our fulfillment partners work really fast, but if we catch it in time, we might be able to modify or cancel your order. Just send us a message here or reach out via chat with your order details and the changes you'd like, and we'll do our

How do I change the shipping details for my order?

If you need to update your shipping address or contact information, please send us a message here or reach out via chat right after placing your order, and we’ll do our best to make the changes for you. Please note that once your order has been fulfi

I received the wrong item(s) - What should I do?

We’re sorry to hear you received the wrong item in your order! Please report the issue to our team here for further assistance. Be sure to include a photo of the item you received and the name of the missing item(s). Also, please double-check the pac

My item arrived damaged - What should I do?

Sometimes items break during shipment, but don’t worry—we’re here to help!. Please submit a claim here, and we’ll get started on a replacement for you right away!.

My order is missing an item - What should I do?

We’re sorry to hear your order is missing something! Please report the issue to our team here for further assistance. Be sure to include a photo of the item you received and the name of the missing item(s). Also, please double-check the package for a

My order was marked delivered but I can't find it- What should I do?

Sometimes, packages are marked as delivered by the mail carrier 24-48 hours before they actually arrive. We recommend checking your front and back porches, side doors, garage, and even with your neighbors to see if your package was tucked away or del

When will my order be fulfilled and shipped?

Orders are processed and fulfilled within 1-2 business days. During high volume times (holidays, promotional periods), order fulfillment may take 3-5 business days. The fulfillment process will begin the following Monday for orders submitted after 12

Can I buy Foria products locally?

Yes! You can check out our Store Locator to find a retailer near you. We recommend giving them a quick call beforehand to ensure they have the products you’re looking for in stock. 😊