Returns and Exchanges

Return policy and commonly asked questions

Return & Exchange Information

We put care into every product we create, from our clean ingredients and thoughtful formulas to the experience you have with them. Above all, we want you to feel good about your FORIA purchase. Please check your order when it arrives. If an item was

What’s your return policy?

We believe in our products, which is why we offer a 30-day customer satisfaction guarantee. If your experience with one of our products isn’t what you hoped for, please reach out—we’re here to help make it right. Depending on eligibility, we’re happy

When will I get my refund?

Refund requests are typically processed within 3-5 business days. Once your request has been processed, you will receive an email notification when your refund has been issued. Please allow an additional 3-5 business days for the refund to appear in

My order is missing an item - What should I do?

We’re sorry to hear your order is missing something! Please report the issue to our team at [email protected] for further assistance. Be sure to include a photo of the item you received and the name of the missing item(s). Also, please double-c

I received the wrong item(s) - What should I do?

We’re sorry to hear you received the wrong item in your order! Please report the issue to our team at [email protected] for further assistance. Be sure to include a photo of the item you received and the name of the missing item(s). Also, pleas