Returns and Exchanges

Return policy and commonly asked questions

What’s your return policy?

We offer a 30-day customer satisfaction guarantee. If you’re not completely satisfied with your purchase, you can start the return process here within 30 days of receipt. We’re happy to provide store credit, an exchange, or a refund. Unfortunately, w

How do I start a return?

To start a return, simply visit our returns portal and follow the instructions provided.

When will I get my refund?

Refund requests are typically processed within 3-5 business days. Once your request has been processed, you will receive an email notification when your refund has been issued. Please allow an additional 3-5 business days for the refund to appear in

My order is missing an item - What should I do?

We’re sorry to hear your order is missing something! Please report the issue to our team here for further assistance. Be sure to include a photo of the item you received and the name of the missing item(s). Also, please double-check the package for a

My item arrived damaged - What should I do?

Sometimes items break during shipment, but don’t worry—we’re here to help!. Please submit a claim here, and we’ll get started on a replacement for you right away!.

I received the wrong item(s) - What should I do?

We’re sorry to hear you received the wrong item in your order! Please report the issue to our team here for further assistance. Be sure to include a photo of the item you received and the name of the missing item(s). Also, please double-check the pac