My order was marked delivered but I can't find it- What should I do?Updated 9 months ago

Sometimes, packages are marked as delivered by the mail carrier 24-48 hours before they actually arrive. We recommend checking your front and back porches, side doors, garage, and even with your neighbors to see if your package was tucked away or delivered nearby.

Once your order is with the shipping carrier, they’re the best ones to track its location. You can reach out to UPS, USPS, or FedEx with your tracking number for more details.

If it’s been over 48 hours since your order was marked as delivered, please submit a claim here, and we’ll get started on a replacement for you right away!